Ovid eJournals – Bad Request Error

When linking to a large number of Ovid ejournal titles (between 10 and 15) from the NHS My Journals A-Z list you can encounter an error "Bad Request". This then prevents you from accessing further titles. See image below:

Screen-shot of an example Bad Request error

Ovid have suggested that this problem is caused by the Chrome browser not clearing the Ovid cookie.

Work Round:
You can clear the Ovid cookie. You will then be able to continue to view Ovid titles. Here are instructions on clearing cookies - it is the Ovid.com cookie that you need to delete.

The error has been reported to both Ovid and NICE.

Known NHS eJournal problems are recorded on the Journal Problems and Fixes web page.

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