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Ovid eJournals – Bad Request Error

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Error:
When linking to a large number of Ovid ejournal titles (between 10 and 15) from the NHS My Journals A-Z list you can encounter an error "Bad Request". This then prevents you from accessing further titles. See image below:

Screen-shot of an example Bad Request error


Ovid have suggested that this problem is caused by the Chrome browser not clearing the Ovid cookie.

Work Round:
You can clear the Ovid cookie. You will then be able to continue to view Ovid titles. Here are instructions on clearing cookies - it is the Ovid.com cookie that you need to delete.

Solution:
The error has been reported to both Ovid and NICE.


Known NHS eJournal problems are recorded on the Journal Problems and Fixes web page.
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