Accessing NHS resources on the Keele network

We know that many of our NHS staff use Keele University networked equipment to access both university and NHS-based resources. This may be via Keele networked computers, wifi access or Keele University logins.

You need to be aware that this can have unintended consequences to your access to NHS-based resources. If Keele University has the same subscription, for example to an online journal or database, or even a subscription with the same publisher / provider, then this may negatively impact on your access to NHS resources.

What will happen?

Usually the resource will deny you access to the NHS-based resource. You may get an error page or there may be no obvious information (other than you don’t get access to full-text).

What can you do?

Check whether you are logged in correctly by looking for the institution logo or text indicating the resource is from your trust or the Health Library.

Check whether the page gives you an option for an alternative log on via a different institution. Use this to see if you can log in via the OpenAthens log in.

Please see our blog post Working with multiple resources from multiple organisations for help in avoiding the problem.

Need more help?

Please get in touch with the Health Library if you encounter any problems accessing NHS resources.

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