All NHS Athens accounts
will have an end-date. This is because we do not know when staff leave the
organisation and we need to ensure that only authorised users can access the
resources that we have purchased.
When your account is due
for renewal you will be sent an automatically-generated email from Athens /
Eduserv. It will contain instructions on how to request your account to be
renewed. You should act on this email promptly.
If you have registered
your account with your NHS-based email address it will normally be approved and
renewed quickly.
If you have not used an
NHS-based email address, then there may be a delay as your account details will
need to be verified, before the account can be approved and renewed.
Accounts which expire
and are not renewed will be deleted off the system automatically after 3
months, during housekeeping procedures.
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