Skip to main content

Problems with the NHS Knowledge and Library Hub

By

 All elements of the NHS Knowledge and Library Hub have now been implemented by Health Education England Library and Knowledge Service (HEE LKS).

The Hub is a discovery service allowing NHS users to search across a range of selected resources. You can then either link directly to full-text, when a subscription is available, or make a request for a copy of the full-text. The service uses LibKey Browzine to present full-text options.

We are still encountering some problems, so just to make you aware:

Print Journal Titles

Print journal titles are not being displayed in a helpful manner within the Hub. This means that you can't tell if a title is available on the shelf within the library. This has been reported and we are assured that a fix will be provided [INC-1683]. Please note that all print journals, including holdings available, are also listed on Library Search.

Journals available via IP address access

We have 2 journals titles that are not available via OpenAthens login and are only available via IP address. This means that these titles can only be accessed on the UHNM network or at the library. These titles are resulting in an error if accessed from Browzine. The titles are Cancer Research and Clinical Cancer Research. This has been reported to HEE [INC-1089].

Access to Ovid Journals

We have had reports of intermittent problems accessing Ovid journals from links via Browzine. This results in a "not found" error (or similar) for the article you are trying to access. It does seem to be intermittent and erratic and we can't isolate why the problem is happening with some articles but not others. This has been reported to Ovid. You can also search the Ovid database for article titles.

Access to RCNi Journals

We are finding that some links to RNCi journal articles are not going to the article page but are landing on the journal page instead. This seems to be erratic. To access the article full-text, login to the RCNi site with your NHS OpenAthens username, then search for the article title. You should then be able to view the full-text. This problem has been reported to HEE [INC-1585]. Please contact the library if you experience any problems accessing full-text from RCNi.

Requesting eBooks

Unexpectedly some ebooks are listed on the Hub which are not available in full-text. You will be offered the "request this item" option in this case. Unfortunately the system has not been designed for this consequence and the form presented is the article request form. Don't be alarmed by this, simply complete your details and send the request to us. We will decipher the request. This has been reported to HEE [INC-1133]

Found a problem?

If you encounter any problems using NHS-based online resources or trying to access full-text, please contact the library so that we can investigate, correct the problem and get you to the information you need.

Labels:

Comments

Post a Comment

Popular posts from this blog

Get British Journal of Healthcare Assistants in your inbox

By
 Support workers and nursing and healthcare assistants at UHNM can get the latest issues of the British Journal of Healthcare Assistants  sent straight to their inbox. This journal focuses on nursing and healthcare assistants as well as assistant practitioners. You'll find articles to help you in your work and support your career development. View the latest issue online here . Highlighted Articles Here's a flavour of the articles you can read. Type 2 diabetes in adults: an overview Healthcare assistants will routinely encounter patients living with a diagnosis of type 2 diabetes, and may be involved in the assessment and long-term management process as part of their day to day practice. Therefore, it is important for healthcare assistants to understand the pathophysiology and causative factors of the condition to enable better treatment and management plans, and provide safe and effective care. Men's health: an introduction This article, the first in the series on men'...
Post a Comment
Read more

Libraries supporting nursing and healthcare assistants at UHNM

By
 We think libraries offer great support to nursing and healthcare assistants. Well, we would, wouldn’t we? But don’t just take our word for it. The British Journal of Healthcare Assistants published a series of articles explaining how you can use your library’s services and resources to support your course studies and work. Access British Journal of Healthcare Assistants Staff at UHNM have access to this journal. You’ll need to log in with an NHS OpenAthens username. Register for your username by completing this online form . For more help about NHS OpenAthens see our web page here . Reading Articles The links presented below will take you to an access page where you can choose which format to view the article in – PDF or online. You can also select to view all the articles in the same issue. See the image below for an example article. Using the Library: articles from the British Journal of Healthcare Assistants Read these short articles to learn more about how you use...
Post a Comment
Read more

Login to Library Search – step-by-step instructions for NHS staff

By
  Library Search is a discovery tool, allowing you to find items within the library collections. You can search Library Search without logging in to view books and ebooks available in our collections. By logging in to your library account on Library Search you can access a range of additional functionality, such as: Viewing details of your library account Submitting a request to hold a book for you Adding items to your e-bookshelf Saving searches Note that for NHS users logging in to Library Search does not give you access to full-text items. As an NHS member of staff you access online resources using your NHS OpenAthens username. Anatomy of a Library Card First let’s take a quick look at the most important components of your library card. Your library card and library card number give you access to print resources as well as library services. They confirm that you are a member of the library. Your name : this will be printed on your card, so you’ll know it’s yours!...
Post a Comment
Read more