Skip to main content

Problems with the NHS Knowledge and Library Hub

By

 All elements of the NHS Knowledge and Library Hub have now been implemented by Health Education England Library and Knowledge Service (HEE LKS).

The Hub is a discovery service allowing NHS users to search across a range of selected resources. You can then either link directly to full-text, when a subscription is available, or make a request for a copy of the full-text. The service uses LibKey Browzine to present full-text options.

We are still encountering some problems, so just to make you aware:

Print Journal Titles

Print journal titles are not being displayed in a helpful manner within the Hub. This means that you can't tell if a title is available on the shelf within the library. This has been reported and we are assured that a fix will be provided [INC-1683]. Please note that all print journals, including holdings available, are also listed on Library Search.

Journals available via IP address access

We have 2 journals titles that are not available via OpenAthens login and are only available via IP address. This means that these titles can only be accessed on the UHNM network or at the library. These titles are resulting in an error if accessed from Browzine. The titles are Cancer Research and Clinical Cancer Research. This has been reported to HEE [INC-1089].

Access to Ovid Journals

We have had reports of intermittent problems accessing Ovid journals from links via Browzine. This results in a "not found" error (or similar) for the article you are trying to access. It does seem to be intermittent and erratic and we can't isolate why the problem is happening with some articles but not others. This has been reported to Ovid. You can also search the Ovid database for article titles.

Access to RCNi Journals

We are finding that some links to RNCi journal articles are not going to the article page but are landing on the journal page instead. This seems to be erratic. To access the article full-text, login to the RCNi site with your NHS OpenAthens username, then search for the article title. You should then be able to view the full-text. This problem has been reported to HEE [INC-1585]. Please contact the library if you experience any problems accessing full-text from RCNi.

Requesting eBooks

Unexpectedly some ebooks are listed on the Hub which are not available in full-text. You will be offered the "request this item" option in this case. Unfortunately the system has not been designed for this consequence and the form presented is the article request form. Don't be alarmed by this, simply complete your details and send the request to us. We will decipher the request. This has been reported to HEE [INC-1133]

Found a problem?

If you encounter any problems using NHS-based online resources or trying to access full-text, please contact the library so that we can investigate, correct the problem and get you to the information you need.

Labels:

Comments

Post a Comment

Popular posts from this blog

Winter support from BMJ Best Practice

By
 All NHS staff can access BMJ Best Practice, a key evidence-based tool to support patient care. You'll need to log in with your NHS OpenAthens username. Check out the following topics, which cover presentation, testing, differential diagnosis and management of common winter conditions: Influenza infection Common cold Respiratory syncytial virus infection Community acquired pneumonia Acute exacerbation of COPD Download the app for quick, evidence-based guidance at the point of care, including diagnosis, treatment, and clinical calculators - all accessible offline. More help For more help go to our BMJ Best Practice help page . For help setting up your NHS OpenAthens username go to the NHS OpenAthens page on our website .
Post a Comment
Read more

Login to Library Search – step-by-step instructions for NHS staff

By
  Library Search is a discovery tool, allowing you to find items within the library collections. You can search Library Search without logging in to view books and ebooks available in our collections. By logging in to your library account on Library Search you can access a range of additional functionality, such as: Viewing details of your library account Submitting a request to hold a book for you Adding items to your e-bookshelf Saving searches Note that for NHS users logging in to Library Search does not give you access to full-text items. As an NHS member of staff you access online resources using your NHS OpenAthens username. Anatomy of a Library Card First let’s take a quick look at the most important components of your library card. Your library card and library card number give you access to print resources as well as library services. They confirm that you are a member of the library. Your name : this will be printed on your card, so you’ll know it’s yours!...
Post a Comment
Read more

You don't need to visit the library to enjoy our services and resources

By
Are you too busy to visit the Health Library? Are you getting by just googling it? Would you like to get easy access to library resources?  UHNM staff can access many of our services and resources online without having to visit the Health Library. Complete our updated tutorial NHS Online Library for UHNM staff to learn how. You'll learn: how to get your NHS OpenAthens account where to browse our ebook collections how to find a journal which databases you can search how to stay up-to-date with the latest evidence where you can get training and support how to request our services online Make sure you make the most of your library service, even if you don't visit! Please contact the Health Library if you need any more help.
Post a Comment
Read more