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Problems exporting references from Cinahl to RefWorks

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We have had reports of users experiencing problems exporting references from Cinahl into RefWorks. This may also be affecting other ebsco databases. The providers are working on the problem and we hope there is a solution soon.

 In the meantime the following instructions have been issued as a work-around:

  1. In Cinahl select and export your references to a RIS file
  2. Go to RefWorks (new) and login to import the RIS file
  3. Select the + sign and then select Import references.
  4. Under the heading "Import from a file" drag and drop or select the file generated by the export.
  5. The system will try to determine the format; if it does not identify the RIS Format select it from the drop down and click import.
  6. The data will show up in the last imported area.
Apologies for the inconvenience.
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